You are hired as the new VP for Quality Improvement for an organization and quickly determine that turnover is high, morale is low, productivity needs improvement, and quality is not a standard.
Where would you begin? How would you proceed in this toxic environment? Answer these questions with the 30-60-90 day rule as your turn around plan. What would you do in 30 days? What would you do in 60 days? What would you do in 90 days?
How will you turn this organization around and get them back on track towards TQM?